Terms of Service

These terms govern all use of this website and all purchases made through it. By creating an account or placing an order you accept them. If you do not accept them, do not use this website.

1. Definitions

“Company”, “we”, “us” means Veltran Labs.

“Website” means veltranlabs.com and any subdomain of it.

“Products” means all research compounds, peptides, chemicals, reference materials, and reagents offered for sale through the Website.

“User”, “you” means any person or entity accessing the Website or purchasing Products, and where a person purchases on behalf of an entity, both that person and that entity.

"Research Use Only" or "RUO" means that the Products are supplied exclusively for in-vitro laboratory research conducted by qualified professionals, and are not intended, authorised, or approved for human or animal consumption, or for therapeutic, diagnostic, veterinary, cosmetic, or clinical use of any kind.

“Certificate of Analysis” or “COA” means a report issued by an independent analytical laboratory stating the measured purity and identity of a specific production lot.

2. Eligibility and account approval

Accounts are available to qualified purchasers aged 21 or over who are purchasing on behalf of a research institution, laboratory, or other qualified entity, and every account is reviewed before approval. Products are not sold to individuals for personal use. We reserve the right to refuse, cancel, or reverse any order at our sole discretion.

Account applications are reviewed manually. We may approve, decline, or request further information at our sole discretion, and we are not obliged to explain an individual decision. Approval of an account is not a representation that any Product is suitable for your intended application.

You are responsible for the security of your account credentials and for all activity conducted under your account.

3. Research Use Only restrictions

All Products offered on this website are supplied for research use only. They are intended exclusively for in-vitro laboratory research conducted by qualified professionals, and are not intended, authorised, or approved for human or animal consumption, or for therapeutic, diagnostic, veterinary, cosmetic, or clinical use of any kind. No Product offered here is a drug, food, dietary supplement, cosmetic, or medical device. No statement on this website has been evaluated by the United States Food and Drug Administration, and nothing offered here is intended to diagnose, treat, cure, or prevent any disease or condition.

Veltran Labs is not a pharmacy. It is not a 503A compounding pharmacy and not a 503B outsourcing facility, and it does not supply material for use in compounding human or animal drugs. It does not provide medical advice and does not prescribe, dispense, or compound medications, and it has no physician, pharmacist, or clinical relationship with any purchaser. No content on this website describes dosing, administration, reconstitution for administration, use levels, or any physiological or therapeutic effect. Purchasers are solely responsible for determining the suitability of any Product for their intended research application, for handling it safely, and for complying with all applicable federal, state, local, and institutional requirements.

You may not use, or permit any third party to use, any Product for or in connection with: administration to any human or animal subject; any therapeutic, preventative, diagnostic, or clinical purpose; incorporation into any food, dietary supplement, cosmetic, or consumer product; or compounding of any human or animal drug.

4. Purchaser representations and warranties

By purchasing or ordering any Product, you represent and warrant that:

(a) you are purchasing the Product solely for legitimate in-vitro laboratory research;

(b) you are 21 years of age or older and are authorised to bind the entity on whose behalf you purchase;

(c) you, or the entity on whose behalf you purchase, are technically qualified and appropriately equipped to receive, store, handle, and dispose of laboratory reagents safely;

(d) the information you provided at registration and at checkout is true, complete, and current;

(e) you will not resell, transfer, re-label, or redistribute any Product except as expressly permitted in writing by us, and where such permission is given, only to qualified research purchasers on terms no less restrictive than these;

(f) you will not administer, or permit the administration of, any Product to any human or animal subject; and

(g) your purchase and intended use comply with all laws and regulations applicable to you.

These representations are made afresh on each order.

5. Payment terms

All amounts are stated and payable in United States Dollars (USD). Payment is due in full at the time of order unless written credit terms have been agreed in advance.

Payments are processed by third-party payment providers. By submitting payment you authorise us and those providers to charge the selected payment method for the total order amount including any applicable tax and shipping. Charges appear on your statement as VELTRANLABS.

We reserve the right to correct pricing errors, to decline or cancel any order before dispatch, and to refund rather than fulfil an order at our discretion.

6. Sanctions, export control, and screening

We may screen any User, order, or payment against applicable sanctions, denied-party, and restricted-party lists, and may refuse, cancel, hold, or reverse any order that returns a match or that we reasonably believe presents a sanctions or export-control risk. You represent that you are not subject to any such designation and that you will not export, re-export, or transfer any Product in breach of applicable export controls.

7. Shipping, title, and risk

Shipping terms are set out in the Shipping Policy, which forms part of these terms. Title and risk of loss pass to you on delivery to the carrier. You are responsible for confirming that receipt and possession of a Product is lawful in your jurisdiction.

8. Product recall

If we determine that a lot should be withdrawn, we will use reasonable efforts to notify affected purchasers at the email address on the account, publish a notice against the affected lot in the certificate library, and provide instructions for the return, disposal, or destruction of the material. Where a recall notice specifies a remedy, that remedy — replacement or refund — is your sole and exclusive remedy in connection with the recall, and compliance with the recall instructions is a condition of it.

9. Disclaimer of warranties

Except for the analytical results stated on the certificate of analysis for the lot supplied, Products are provided “as is” and without warranty of any kind, whether express, implied, or statutory, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that any Product is suitable for any specific research application.

10. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential, punitive, or exemplary loss, or for any loss of profit, revenue, data, or business, arising out of or relating to the Website or any Product. Our aggregate liability arising out of or relating to any Product is limited to the amount you paid for that Product.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited.

11. Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, members, employees, and agents against all claims, losses, damages, liabilities, penalties, and costs, including reasonable legal fees, arising out of or relating to your use, handling, storage, disposal, resale, or transfer of any Product, your breach of these terms, or any misrepresentation made by you in connection with an account or an order.

12. Termination

We may suspend or close any account, and cancel any outstanding order, at any time and without notice, where we believe these terms have been breached or where we are unable to substantiate the information provided.

13. Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict of laws rules. The state and federal courts located in New York have exclusive jurisdiction over any dispute arising out of or relating to these terms, and you consent to that jurisdiction and venue.

14. Changes

We may amend these terms at any time by posting an updated version to the Website. The version in force at the time an order is placed governs that order.

15. Contact

Veltran Labs, 418 Broadway # 8054, Albany, NY 12207, United States. Telephone 845-622-4017. Email info@veltranlabs.com.